What should I do if my prescription is missing the PD (pupillary distance)?
If your prescription is missing the PD (pupillary distance)—the distance between the centers of your pupils—you have a couple of options: Contact the optometrist who conducted your eye exam to provide the measurement. Use a self-measurement app, such as EyeMeasure, to determine your PD.
Can I add prescription lenses to the frame I purchased from the Blue Cut Amazon store?
Yes, you can add prescription lenses to the frame you purchased from the Blue Cut Amazon store. Simply follow these three steps: upload your prescription using our form, choose your lens type, and send your frame to us using the prepaid shipping label we provide. It’s that easy! Learn more
How can I send in my prescription?
If you didn’t upload your prescription document during the lens selection form, you can email it to us at support@bluecutglasses.com. If you’ve already submitted the lens selection form, please mention this in your email and refer to the email address used for the form submission to help us link your prescription to your order.
Can I order prescription lenses online?
Yes, absolutely! You can easily order prescription eyewear through our site. 3 Simple Steps to Order Your Prescription Eyewear: Choose Your Frame – Browse our collection to find the style that suits your face. We offer a range of shapes, colors, and materials for your perfect fit. Add Your Prescription – Once you’ve chosen a […]
What if I’m unsure about my prescription?
We recommend visiting your eye care professional to ensure your prescription is up-to-date. Uploading a copy during checkout will help us accurately process your order and tailor it to your vision needs.
What information do I need for my prescription?
You’ll need the sphere (SPH), cylinder (CYL), and axis values for each eye, as well as your pupillary distance (PD). Your optometrist can provide these details.
How long does it take to receive my prescription glasses?
Typically, it takes 14-21 business days from the time you place your order until you receive your glasses. This includes processing, manufacturing, and shipping time.